The advice given to most new managers ends with the suggestion to 'communicate clearly and listen more'. At People Konnect we believe that the actual problems involved are more delicate: for example, managing a friend who is now under your supervision, giving up the kind of work you are good at, or having the discussion you've been putting off for weeks. Since Gallup's research indicates that managers account for a large portion of the variation in team engagement, such situations are important.

There are ten leadership skills for managers which go beyond the basic ones.
1. Changing one's role from that ...

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October 13, 2026